Boston, MA – April 27, 2022 – ECI, the leader in managed services and cybersecurity for the global financial services industry, ranks among the world’s Top 100 Vertical Market MSPs for 2022, according to ChannelE2E, a CyberRisk Alliance resource.
The annual list and research identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing and additional vertical markets. Moreover, the research affirms that vertical market MSPs have vastly expanded their managed security capabilities.
This year’s research revealed several key MSP business, security and market trends. Key takeaways include:
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Surging MSP Revenues: Honorees generated a combined $3.05 billion in vertical market annual recurring revenue (ARR) in 2021, up 42% from $2.14 billion million in 2020. The surge involved extremely strong MSP merger and acquisition (M&A) activity; accelerated demand for cloud & cybersecurity services; and successful MSP pivots amid the continued COVID-19 pandemic.
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Key Verticals: The most successful vertical market MSPs are zeroing in on healthcare and manufacturing, with continued strong interest in financial services, legal and government opportunities.
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Managed Security Services: All of the honorees offer some form of managed security services – particularly backup and disaster recovery (96%), endpoint detection & response (EDR, 88%) and managed detection and response (MDR), 82%). Moreover, the MSPs increasingly focus on emerging areas such as Cloud Security Posture Management (CSPM, 49%) and eXtended Detection and Response (XDR, 38%).
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End-Customer Reach: The Top 100 Vertical Market MSPs now manage more than 6.1 million users across their customer sites as of 2021, up from 3.1 million in 2020.
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Top 10 Strategic Technology Partners: MSPs consider their top vertical market technology partners to be Microsoft (46%), ConnectWise (18%), Datto (18%), Cisco Systems (15%), Dell Technologies (14%), Ingram Micro (13%), Amazon Web Services (10%), SentinelOne (10%), Fortinet (9%) & Tech Data (7%).
ECI was ranked among the top vertical market MSPs in the financial services vertical market, coming in at number nine.
“ECI’s service to clients goes beyond just providing reliable solutions,” said David Andrade, CEO of ECI. “ECI has been a beacon of clarity throughout the unprecedented market changes over the past year, providing guidance to ensure that clients are empowered to go beyond lights on and drive continued innovation and growth through technology. We’re proud to receive this industry recognition as one of the top 10 MSPs in vertical markets and will to continue to deliver a high level of excellence to our clients.”
“ChannelE2E and CyberRisk Alliance congratulate ECI on this honor,” said Amy Katz, executive VP and general manager of ChannelE2E, a CyberRisk Alliance resource. “Businesses worldwide increasingly outsource their most critical security, business automation and IT management requirements to the world’s Top 100 Vertical Market MSPs.”
The ChannelE2E Top 100 Vertical Market MSPs list and research are overseen by Joe Panettieri, executive VP and editorial director of ChannelE2E. Find the online list and associated report here: http://www.channelE2E.com/top100
ECI has been ranked 9th out of the top 100 Vertical Market MSPs for its commitment to supporting continuous growth, development, and innovation for its financial services clients. With a proven track record of expert guidance, ECI supports clients through business transformation efforts, offering IT management solutions they can trust so that they can focus on the success of their business.
About ECI
ECI is the leading provider of managed services, cybersecurity and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. For more information, visit www.eci.com.
About ChannelE2E
ChannelE2E, a CyberRisk Alliance resource, is the leading digital destination for MSPs, IT service providers, channel partners and strategic investors seeking to maximize their business valuations, mitigate business risk and maximize security -- from Entrepreneur to Exit.
About Cyber Risk Alliance
CyberRisk Alliance (CRA) is a business intelligence company serving the high growth, rapidly evolving cybersecurity community with a diversified portfolio of services that inform, educate, build community, and inspire an efficient marketplace. Our trusted information leverages a unique network of journalists, analysts and influencers, policymakers, and practitioners. CRA’s brands include SC Media, Security Weekly, InfoSec World, Cybersecurity Collaboration Forum, our research unit CRA Business Intelligence, the peer-to-peer CISO membership network, Cybersecurity Collaborative, and now Identiverse, ChannelE2E and MSSP Alert.
